Refund Policy

Last updated: 15 October 2025

All VersePrompt LTD products are digital downloads delivered immediately after payment. As digital goods cannot be returned, we generally do not offer refunds once the files are delivered.

Exceptions

• Non-delivery due to a technical issue.
• Duplicate order made in error.

How to request

Contact us within 14 days of purchase at contact@verseprompt.com with your order number and a brief explanation. If approved, refunds are issued to the original payment method.

Non-refundable cases

• Change of mind or “not needed”.
• Incompatibility where requirements were disclosed.

Questions? Email contact@verseprompt.com or call +44 7848 118327.