Privacy Policy

Last updated:

VersePrompt LTD (“VersePrompt”, “we”, “us”, or “our”) operates the website verseprompt.com and sells digital products such as AI prompt packs and writing templates (“Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our site or purchase our products.

1. Data we collect

Account & contact data: name, email address, billing address, phone number.
Order & payment data: product purchased, currency, price, tax, and payment status. Payments are processed securely by third parties (e.g., Shopify Payments/Stripe, PayPal). We do not store full card numbers.
Support data: messages you send to our support email or contact form.
Usage data & cookies: basic analytics (pages visited, device, approximate location) to improve our Services.

2. How we use data

To process orders and deliver digital downloads.
To provide customer support, invoices, and order confirmations.
To prevent fraud and ensure platform security.
To comply with legal obligations (accounting, tax, and regulatory requirements).
With consent, to send product updates or marketing emails (you may unsubscribe at any time).

3. Legal bases (GDPR/UK GDPR)

Contract: processing necessary to fulfill your order.
Legitimate interests: security, fraud prevention, analytics, and improving Services.
Consent: marketing communications and non‑essential cookies.
Legal obligation: tax/audit requirements.

4. Sharing of data

We share data with service providers who assist us (e.g., Shopify, payment processors, cloud hosting, analytics, email delivery). These providers process data on our behalf under appropriate contracts. We may disclose information if required by law or to protect our rights.

5. International transfers

Your information may be transferred to and processed in countries outside the UK/EU. When we do so, we rely on safeguards such as the UK/EU Standard Contractual Clauses or equivalent mechanisms.

6. Data retention

Order records are kept for up to 7 years to comply with accounting and tax laws. Support emails are retained for as long as necessary to resolve your request. Marketing consents are stored until you opt out.

7. Your rights

Residents of the UK/EU may request access, correction, deletion, or restriction of their personal data, and may object to processing or request portability. You can withdraw consent at any time. Contact us at contact@verseprompt.com.

8. Cookies

We use essential cookies for site functionality and analytics cookies to understand usage. You can control cookies via your browser settings. If we use any non‑essential cookies, we will seek your consent where required.

9. Children

Our Services are not directed to children under 13 (or 16 in the EEA/UK). We do not knowingly collect personal data from children.

10. Contact

VersePrompt LTD, Company No. 16784296
20 Wenlock Road, London, N1 7GU, United Kingdom
Email: contact@verseprompt.com
Phone: +44 7848 118327

If we make changes to this Policy, we will update the “Last updated” date above and, where appropriate, notify you.

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